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Covid-19 Update: March 17, 2020

Our Response to Covid-19 Pandemic

News Release 03-17-2020

PATIENT RESOURCES

Health and Safety Announcement

Keeping Our Patients Safe and Healthy at Advanced Dental Artistry *

Dear Clients and Friends,

As all of you know, our vision here at Advanced Dental Artistry is to partner with patients, with the goal of achieving long-term oral and overall health for all those we are honored to serve. In light of the current novel coronavirus/COVID-19 concerns affecting us here in the US and abroad, we wanted to take this opportunity to update you on the precautions we are ,and have always , taken at our office to ensure your (and our) health, safety, and well-being.

Please know that we always have and continue to employ the most up-to-date infection control procedures at Advanced Dental Artistry and our record proves that they work really well!

Be reassured that the infection control and standard precautions that we always employ are excellent deterrents to COVID-19 and every other virus. In addition to the routine steps we take, we are being even more vigilant of all the areas in the office. Surfaces in the reception area, front desk area, consultation area and restroom(s), which would normally be cleaned and disinfected daily, are now being disinfected throughout the day. Hand sanitizer is readily available in all areas of the practice for your use.”

We also ask you for your help in keeping everyone safe. If you have traveled to China, Japan, South Korea, Italy, Iran, or any other region affected by the coronavirus, please call our office prior to coming in for your appointment. Washing your hands regularly with soap and water for at least 20 seconds is of utmost importance.

If you are not feeling well, have a fever, cough, or difficulty breathing, please contact your physician and call our office to reschedule any upcoming appointments. Our team (who are also being diligent about their own health) will be available prior to your next visit to make sure you are well, and to answer any questions or concerns. If you are not well, we will help you cancel the current appointment, with no fee if a Doctor’s note confirming Covid-19 infection is provided, and make sure that we have a future appointment scheduled so you can stay on track with your care!

It is in everyone’s best interest to continue your routine healthcare, including dental care, especially yours! During this confusing and stressful time, staying healthy helps you fight off any challenge! Know that we take our role as your healthcare partner very seriously and are here to help! For the latest information and guidance, please refer to the CDC’s COVID-19 situation webpage, the Department of Public Health website, or ADA. Stay safe and healthy—we look forward to seeing you soon.

*Please be advised that upon arrival at the office, the entrance door and French doors, will be open and left open, to reduce contact with door handles. Handles throughout the office will be disinfected many times a day, even though not used. As soon as you arrive, we ask that you immediately use the hand sanitizer provided as you enter. Every time the bathroom is used, please notify staff and certain surfaces will be disinfected immediately. Use hand sanitizer in bathroom again after thorough washing of hands (hot water/soap 2 minute scrub.) While all staff wash hands before any procedure and each time gloves are removed, we will do so in front of you for your confidence. Again, all of these protocols are standard operating procedure every day, but in light of this circumstance, frequency of surface decontamination will increase.

Sincerely,

Advanced Dental Artistry, Kenneth J Yost DMD

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