Covid-19 Update: March 26, 2020

Our Response to Covid-19 Pandemic

News Release 03-26-2020

PATIENT RESOURCES

Health and Safety Announcement

This is our third statement release regarding this terrible pandemic situation. I know everyone is very anxious about many things, including the viral spread. Again, I have been monitoring the CDC, WHO, and ADA daily for guidance and making the best decisions I can for everyone’s safety.

Please however, do not get frozen or panicked by what we are all seeing on the media; remember this all makes for great news audience numbers. Listen to YOUR healthcare professionals and if not in a clustered area, dangers appear very low. Delaware has not seen the rapid spread and death toll seen in the larger cities. However, social distancing must be observed and is recommended.

We here at the office are now way past and 14-day incubation period and not one staff member or me have become ill. We take our temperatures daily, and no one has shown symptoms.

With that in mind, however, what we do for you has the potential for aerosolization, and that is not a risk I am comfortable yet taking. We have pushed back our opening date until April 13th and will continue to evaluate. Some of you had re-scheduled already and while we are sorry, we must do it again. Please take the appointment offered; we have no room for at all and pent-up demand will be unavoidable once the crisis has passed. I still believe that will be in the next several weeks. I am desperately trying to keep my awesome team employed and paid in full, at my own expense. Please make payments as usual and help us with cash flow. I know we are all stretched, but we must work together to come out the other side better than we were. We are doing daily meetings, training sessions, mundane tasks that we never seem to have time for; we are checking in with as many of our patients over 60 and with medical conditions to make sure they are ok for now, trying to keep everyone away from emergency rooms. Since I am 20 hours/day keeping up with this crisis, unlike anything seen before, I will be available still for any SERIOUS emergencies; temporary crowns off are NOT emergencies and you can re-wet the cement inside the provisional with hot water and push it back on. It will only go one way. Be extremely more careful than usual with your temporaries; if you damage them, you put us all at risk because you were not careful. Please do not contact us to reschedule; we will contact you until further notice. All other issues must wait until things settle down and we have time. Anything you can do to keep up with your financial obligations to this office would be greatly appreciated. Thank you to all who have been so cooperative so far; 99% of you have been very gracious and understanding. Yes, we always have that 1 %, but they will not get us down. My clients have proven we are a family, which is all I ever wanted to see in my practice. There will be more to follow. Be safe and keep communication by text open if necessary. We will come out stronger than ever.

Dr. Yost and the most amazing staff ever!